Sculpture's large format printer settings from a Photoshop file

Hi (again) Digital Hand,

Daniel, Joe, and Yadin have been working on the printers in Sculpture's Tech Room most of the day. Our charge back access is working, but we still have been unable to print.

Here is what to look out for:

If you are printing to the large format printer from a Photoshop file, it is critical that you set the print setting to ASCII only (no other variation of ASCII).

When this setting isn't used, it sends a faulty print job to the printer that jams the entire printing system up, preventing any other print jobs to be sent. The only way to fix it is for Yadin to enter into the printer system, remove the user's erroring print jobs, and then have us turn the printer off and then back on to restart it.

Obviously, we want to avoid this.

There are copies above the computers in the Tech Room explaining the directions on how to choose ASCII when you are ready to print from a Photoshop file.